Grand Hyatt Melbourne Hotel | Melbourne ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

123 Collins Street, Melbourne, Australia, 3000

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room

Max:

3 persons

370 sq. feet

Bed options:

2 Single beds

River view

Shower

Coffee machine

room details

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King Room

Max:

3 persons

370 sq. feet

Bed options:

1 King Size Bed

River view

Shower

Coffee machine

room details

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Twin Room

Max:

3 persons

360 sq. feet

Bed options:

2 Single beds

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Melbourne2700 ft

Airports

Essendon Fields (MEB) 9.8 mi

Tullamarine (MEL) 14.0 mi

Train

Flinders Street Station1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

AUD 90 per day

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Baggage storage
Elevator

Sports & Fitness

Fitness center
Tennis court
Yoga class

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's menu

Spa & Leisure

Indoor swimming pool
Spa & wellness center
Sauna
Steam room
Jacuzzi
Facial
Treatment room
Beauty treatment
Body wraps
Massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Location

123 Collins Street, Melbourne, Australia, 3000

Map view

street view

123 Collins Street, Melbourne, Australia, 3000

City landmarks

Casinos

Crown Melbourne

1.1 mi

Stadiums

Melbourne Cricket Ground

1.1 mi

7 Riverside Qy Southbank

Eureka Skydeck

3900 ft

Aquarium

SEA LIFE Melbourne Aquarium

4700 ft

Botanical Garden

Royal Botanic Gardens Victoria

1.3 mi

btwn Spring & Elizabeth Sts

Collins Street

3100 ft

Gallery

Melbourne Arts Center

3700 ft

Birdwood Ave

Shrine of Remembrance

1.3 mi

Carlton Gardens 11 Nicholson Street

Royal Exhibition Building

1.0 mi

Museums

Old Melbourne Gaol

3900 ft

Parks

Fitzroy Gardens

3600 ft

Museums

Melbourne Museum

5300 ft

Parking area

Docklands Stadium

1.3 mi

Libraries

State Library Victoria

2600 ft

Parks

Carlton Gardens

1.0 mi

Museums

Immigration Museum

3800 ft

Stadiums

Rod Laver Arena

4600 ft

Public Building

Parliament House of Victoria

2300 ft

Monuments and Landmarks

Cooks' Cottage

3300 ft

Church

St Patrick's Cathedral

3100 ft

Broadway Theatre

State Theatre

3300 ft

River

Yarra River

4800 ft

Nearby

Gallery

National Gallery of Victoria

1200 ft

Square

Federation Square

1600 ft

Mall

Block Arcade

1600 ft

Flinders Street Federation Square

Acmi

1400 ft

Church

St. Paul's Cathedral

1600 ft

Little Bourke Street

Chinatown

1700 ft

Museums

Old Treasury Building

1500 ft

Hosier Lane

900 ft

Restaurants

Il Solito Posto

200 ft

113 Collins St via George Parade

Movida Bar de Tapas

1000 ft

1 Hosier Lane

Coda

600 ft

141 Flinders Lane

Philippe

500 ft

115 Collins St

Spice Market

200 ft

Beaney Lane Off Russell Street Adjacent Grand Hyatt

Lucy Liu Kitchen and Bar

600 ft

23 Oliver Lane

Supernormal

900 ft

180 Flinders Lane

The Meatball and Wine Bar

600 ft

135 Flinders Lane

Pastuso

700 ft

19 Acdc Lane Off Flinders Lane Between Collins St and Exhibition St

Garcon Paris Steakhouse

600 ft

6 Alfred Place

Oter

600 ft

137 Flinders Lane

Reviews and Ratings

Reviews from guests about their experience.

62%

loved their spa retreat and can’t wait to return.

6.2/10

Nice

Rooms

7.3

Location

10.0

Service

8.5

Dining

8.0

4.5/5 based on 6247 reviews

#42 based on Tripadvisor

James

United Kingdom, January 2025

7.2/10

My stay at Grand Hyatt Melbourne was a mixed experience. The location was amazing, just steps away from excellent dining and shopping. However, the room left something to be desired with some maintenance issues, and I encountered a bit of noise disturbance. On the plus side, the staff were accommodating and friendly, which enhanced my stay.

Rooms

7.0

The room I stayed in was well-appointed and spacious with a lovely view of the Yarra River. However, I did notice some cleanliness issues, particularly a sludge-like mold at the base of the shower trim. It could use a refresh.

Service

9.0

The staff were generally friendly and attentive, especially the restaurant staff who were quick with barista coffee and handled busy periods well. They made me feel welcomed and valued.

Location

10.0

I absolutely loved the location! It was a short walk to all the great shopping spots and fantastic restaurants like Gazi and Cecconi's. It made exploring the city incredibly easy.

Dining

9.0

Dining options were impressive, with a fantastic breakfast buffet that I enjoyed. There was a wide variety of choices, and the evening meals were exceptionally delicious. I couldn't have asked for more.

Facilities

6.0

The hotel had a range of great facilities, including an really good fitness center, but I found the swimming pool area a bit small and cold, which was disappointing.

Sawyer

United Kingdom, December 2024

5.2/10

I had a mixed experience at Grand Hyatt Melbourne. The location was absolutely perfect, just steps away from Collins Street and all the great sights of the city. However, I found the room to be a bit tired, and my bathroom wasn’t spotless. The staff were mostly friendly but had some inconsistencies in service, which left me a bit underwhelmed overall.

Rooms

6.0

The room was of good size but felt a bit old and in need of care. The bed was very comfortable, which made up for some of its downsides.

Service

7.0

While most staff were friendly and tried to be helpful, there were moments where service fell short of expectations, especially during check-in.

Location

10.0

The location is amazing! It's right in front of Lune Croissant and a short walk from major attractions, making it very convenient for exploring Melbourne.

Dining

8.0

I enjoyed the breakfast buffet with its quality preparation and variety, but it didn’t impress me as much as I hoped for a five-star hotel.

Facilities

7.0

Facilities included essential services like room service and valet parking, which were adequate for a hotel of this standard.

Camila

United Kingdom, November 2024

7.2/10

My stay at the Grand Hyatt Melbourne had its ups and downs. While the staff were incredibly helpful and the location was convenient for exploring the city, I encountered a few issues that did affect my overall experience. The bed was comfortable, but the key card system was quite temperamental, and there were some hiccups with housekeeping. However, I appreciated the great variety of toiletries and the beautiful room with stunning views. 😊

Rooms

8.0

The room was spacious with lovely views and well-appointed amenities. However, I was disappointed with the limited coffee supply each day.

Service

9.0

The staff were friendly and accommodating, answering our queries and assisting during our stay. Nicole at the front desk was particularly helpful.

Location

10.0

The location is great, close to fantastic restaurants and attractions, making it easy to explore Melbourne.

Dining

7.0

While I enjoyed the dining options, it was inconvenient that the cocktail bar was closed during my stay, limiting drink service.

Facilities

7.0

The hotel had good facilities including valet service, but the temperature of the pool was a bit chilly for my liking.

Robert

United Kingdom, November 2024

5.8/10

I recently stayed at the Grand Hyatt Melbourne, and it was a mixed experience for me. The staff were incredibly friendly and welcoming, making me feel right at home. I really enjoyed the stunning views from my room, but there were some issues with noise from the lifts and a few maintenance details that could be improved. Overall, it was comfortable and a great base for exploring the city, despite some hiccups during my stay.

Rooms

8.0

I was in a King Room with Club Access, and the views were fantastic. However, the noise from the adjacent lift shafts was quite bothersome, and I thought the room could use some updates. The fittings had issues with temperature control, which was a bit annoying.

Service

9.0

The service was great, with every staff member I encountered being super friendly and accommodating. The team in the Club Lounge went above and beyond, ensuring I had everything I needed throughout my stay.

Location

10.0

The location is really good; I was close to all the major attractions like Federation Square and fantastic dining spots. It made getting around the city a breeze, and I loved being in the heart of everything.

Dining

8.0

Dining options were decent, though not all meals were as impressive as I’d hoped. I did enjoy the variety offered, especially in the Club Lounge, where the canapés were a nice touch. However, the cost of dining seemed on the higher side.

Facilities

7.0

Facilities include an indoor pool and a hot tub, which I really liked. Unfortunately, the cleanliness of the pool area could use some improvement, as it felt a bit neglected during my visit. Overall though, the amenities are solid.